Samsung's new app gives its tech troubleshooters remote access to customers' phones

With Samsung expected to release the Galaxy Note 6 sometime this year, now is the time to think about exactly what kind of specs and features the new device might feature.

There have been some complaints from some users who said that after upgrading to Android 6.0 Marshmallow, they weren't able to use the features because of the long wait following the download option. The leading American wireless carrier has announced that it will make Samsung Galaxy S6 and S6 Edge Marshmallow update official starting today, April 1.

The Android 6.0.1 Marshmallow upgrade will introduce new features such as the Google Now on Tap which will provide more accurate and better information to users and the Doze Mode which will enhance the device's battery performance while on standby mode. No need to bring your device to an authorized repair center because a Samsung Assist agent can access your smartphone and see if there's anything that can be done to fix an issue.

T-Mobile International AG, the German holding company for Deutsche Telekom AG, is now testing the Android Marshmallow update on Samsung's Galaxy S6 and S6 Edge, and these smartphones will be updated as soon as possible.

The dreaded tech support call may now be over for Samsung device owners with the launch of Samsung Assist. Meanwhile, the Device Diagnostics feature will tell you of your phone's performance, battery health, mobile security, and data. Samsung claims it will offer this service to other devices in the next month or so.

Samsung Galaxy S6 and S6 Edge were unveiled last year and the two have already been replaced by this year's Samsung Galaxy S7 and S7 Edge.

Besides the usual Marshmallow new features and improvements, Verizon also added a few of its own such as Wi-Fi Calling improvements, including backing up call logs to Verizon Cloud.

Source: Samsung's new app gives its tech troubleshooters remote access to customers' phones

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