AT&T Customers with a Note7 may exchange it for a Galaxy S7, Galaxy S7 edge, Galaxy S7 active, or any other smartphone, and may also return any Note7 accessories. If a customer chooses another Samsung device, he or she will receive a bill credit of $25 per device. Customers who exchange their Note7 can keep their new device, or trade it in for a new Note7 when it becomes available.
Sprint Customers with Note7 phones have three options.1.They can replace a current Galaxy Note7 with a new one once replacement phones become available.2. They can exchange the device now for a Samsung Galaxy S7 or Galaxy S7 Edge. They can also exchange or return any Note7 accessories. All customers choosing a new Note7 or Galaxy S7 or S7 Edge will get a $25 service credit applied to their Sprint account within the next 90 days.3. Customers can also exchange their Note7 for any other Sprint device. The company is waiving restocking and shipping fees.
T-Mobile Customers have two options.1. They can return the Note7 to T-Mobile for a full refund on both the phone any Note7 accessories. T-Mobile says it will waive any restocking charges and shipping fees, and customers can keep the free Netflix subscription and Gear Fit or SD card they received with purchase during pre-order. 2. Consumers can wait for new Note7 inventory to arrive, and exchange their current phone for a new one. The company says it will notify customers when the replacement phones are available.
Verizon Verizon says that through September 30, 2016, it is waiving the restocking fee for any customer who purchased a Galaxy Note7 and wishes to return it or exchange it for a different model.
Source: Can't Wait for Your Samsung Galaxy Note7 to Be Replaced? Here's What You Can Do
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